As this situation continues to evolve and affect our local and global communities, we wanted to reach out to let you know how we are supporting our employees and customers.
It is critical that we ensure the safety of our employees, their families, and the communities that they work and live in. We’ve taken the important step of having the majority of our sales, customer service and marketing employees work from their homes rather than our shared office space. At the same time, we know that our customers rely on us for shipping and supporting our products. And because certain jobs can only be done onsite, a number of employees continue to work in very open areas in our offices and distribution centers while adhering to the CDC’s recommendation of social distancing and hygiene guidelines.
We continue to ship products every single day, without interruption. All of our shipping staff continue to work onsite while adhering to strict social distancing and hygiene policies.
Our sales team is available during business hours, seven days a week, to assist you with your furniture selection.
Our customer service team is available during business hours to answer any of your questions and support the items you purchased. Any replacement parts/products are available and continue to be processed and shipped on a daily basis, without interruption.
Our thoughts are with our local and global communities and those affected by the virus, especially those that are sick. We continue to be inspired and awed by the healthcare workers, first responders, shipping/delivery workers, and providers of goods and services that are essential to maintaining our infrastructure while we navigate through this unprecedented situation.